Guaranty and Returns

The pottery you find at this site is for the most part, 70 to 100 years old. Typically, pottery of this age tends to show the effects of age and handling. It is our goal to provide you with an accurate description of the condition of each item we sell. We attempt to describe, as well as possible, any defect that bears on value of the pottery, tile or other item being offered for sale.

All items are guaranteed to be as stated in their description. However, If the buyer is dissatisfied with an item for any reason, the buyer may return the item for a full refund less shipping costs. In the event it is clear that we have misstated the condition of a piece of pottery, the buyer's cost including shipping will be refunded. The buyer must notify OldPottery.com within three days from receipt of item by sending an email to   of the buyer's intention to return an item. The item must be returned to OldPottery.com within 21 days of receipt by buyer in the same condition as it was originally shipped.

OldPottery.com will not accept any returns that do not comply with the terms and conditions stated above.

OldPottery.com takes great care in packaging and shipping of each item. All items are shipped USPS Priority Mail. All shipments are covered by insurance. You must notify OldPottery.com in the event an item is lost or damaged in shipping. If an item is damaged in shipment, the item must be returned in or with the same carton as shipped.

Privacy Policy

OldPottery.com values your right to privacy. Any information collected by OldPottery.com is kept strictly confidential and is not and will not be shared with anyone. We may collect information from emails you send us or from information you provide when making a purchase with your credit card on-line, over the phone or otherwise. Only the owner, Charles Wollitz, sees any credit card information at OldPottery.com.

We may use your phone number or email address to contact you regarding your transaction to verify information or clarify your order. In addition, we may contact you from time to time by email to let you know about our services and merchandise. In the event you do not wish to receive these emails, you may notify us by return email. We will cease to send you emails.

Credit card transactions are processed by NOVA Systems. You should refer to their Privacy Policy to determine how your information is handled by them.

If you have any questions regarding our policies, please phone or email us using the phone number or email address provided at the bottom of this page.